Other thoughts: Native apps for OS X are pretty much standalone bundles (with associated plist pref files & caches, neither of which is *likely* to be implicated in the stated symptom. And it would be particularly unusual & uncommon for one networking application to lose its connection while the others do not. I suspect what is happening is that authentication is failing - or cached credentials/a session is expiring. Are the Macs bound to AD? Is the user’s password saved in their keychain? What happens if the user logs out at the end of every day? Edited May 1, 2018 at 12:21 UTC. Skype for Business 2015 for Mac Mac OS X - High Sierra Disclaimer: This webpage is intended to provide you information about patch announcement for certain specific software products. Learn more about the Mac OS X application, Skype for Business (com.microsoft.skypeforbusiness) by Microsoft, in the iBoostUp software database. Find updates. HS25 wrote: Thanks man. I will try that. Macs are not bound to AD. Between I don't have 19 years of experience like you. And some people are freshers too. I'm not trying to be harsh, at all. Hopefully some or any of what I've shared will help lead you to a solution. But your post says 'PT is an IT service provider' - and I absolutely stand by what I said. It's not a problem IF and only if, there was a conversation with your client in which it was conveyed that you - their primary support tech, is new to OS X but prepared to learn, giving the client the clear info and right to get onboard, or not & ask for other options for Mac support. If - purely for example - you had zero experiencing managing AWS or Azure, or (in-house) Linux servers, would you just take that on at an otherwise all-Windows client? That would be setting you & your MSP up for some serious(ly) bad outcomes. We all have to start somewhere, and I'm trying to be both helpful, and call out what I see as a potential but very real problem for you & your employer. I've seen a lot of tears over the years.
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